Privacy Policy
Last Updated: 09/09/2026
Solid Frame, operating in Dublin, Ireland, is committed to protecting your privacy in compliance with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018. This website is built on and hosted via Odoo technology and accessible through search engines, including Google.
1. Information We Collect
Contact & Project Details: Name, email address, phone number, and site address submitted via our online contact forms.
Accounting & Operational Records: Quoting, invoicing, and client communication data processed directly through our secure Odoo enterprise management platform.
Technical & Analytics Data: Standard site cookies, log files, and search engine telemetry captured via Odoo web infrastructure and Google analytics
Social Media Tracking Data: Tracking pixels deployed via Meta (Facebook & Instagram) and TikTok to analyze site visits and deliver relevant social media advertisements.
Project Photography: Photographic and video media of completed building, roofing, extension, attic conversion, renovation, and log cabin projects for portfolio presentation.
2. How We Use Your Data
Project Fulfillment: To evaluate work scope, prepare estimates, schedule site visits, and execute agreed construction services.
Necessary Data Sharing: We may share specific project details (such as site locations or structural requirements) with trusted sub-contractors, specialists, or material suppliers strictly when necessary to complete your project.
Invoicing & Compliance: To maintain legally required financial and accounting records within Odoo, adhering to Irish Revenue retention guidelines (retained for up to 6 years).
Targeted Advertising: To optimize web traffic performance and show relevant campaigns across social media channels (Meta and TikTok).
3. Project Photography & Media Policy We take pride in our workmanship and regularly photograph completed projects for our website gallery and marketing channels.
Consent & Opt-Out: If you do not consent to photographs of your property or completed project being featured online, you must notify us verbally or in writing prior to or during the construction process. We will honor all opt-out requests immediately.
4. Cookies and Social Media Pixels Our Odoo-hosted website utilizes standard functional cookies and marketing pixels from Meta and TikTok.
Functional cookies ensure normal website operation and form submission reliability.
Marketing pixels help measure the effectiveness of our web advertising.
You can manage or disable cookies at any time through your web browser settings.
5. Data Storage and Security All digital records, quotes, and customer histories are stored securely within our Odoo database infrastructure. We apply robust security measures to prevent unauthorized access, loss, or disclosure of your information. We never sell, rent, or trade customer lists to third-party marketing companies.
6. Your GDPR Rights Under EU and Irish data protection laws, you hold the following rights:
Access & Rectification: The right to request copies of your personal data stored on our Odoo system and correct inaccurate details.
Erasure: The right to request deletion of personal information, excluding records we are legally required to hold for tax and financial auditing purposes.
Regulatory Complaints: The right to lodge a complaint regarding data processing with the Irish Data Protection Commission (DPC) (www.dataprotection.ie).
Contact Us For any questions regarding this Privacy Policy or your personal data